Category Archives: Theological Service (Church)

Thou Shall Not Murder Service. Let Service Live!

A Team that Celebrates Together, Serves Together “Hip Hip Hooray!” These are words often shouted with a merry heart. I am yet to meet a person who does not find joy in celebrating an achievement. Many a time, the achievements … Continue reading

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Africa Serves! Exprience African Hospitality

Nelson Mandela Africa celebrates African Day on 25 May, an emblem of African Unity. It seems anomalous to celebrate when  most media reports about Africa are on  poverty, HIV, corruption, war, conflict or Zimbabwe’s record breaking 100 million % inflation rate. While these … Continue reading

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Who Leaked The Poll Results? Your Customers!

When poll results leak, it is prudent to be curious concerning who leaked the results? Any person who has taken to the polls to vote for the leader of their choice, would naturally be interested in the results regardless of … Continue reading

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AFCON’s 5 Lessons on Customer Service

The curtain came down on AFCON 2013 as the Super Eagles of Nigeria scooped the prestigious cup. I can make this statement safely- People love football. A 90 000 seater stadium was full to capacity. I visited my young brother … Continue reading

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Talentism-Have You Caught The Wave?

I had the priviledge of being the Mistress of Ceremony (MC) at the Government, Local Authorities and Business Customer Service Conference which was hosted by the Contact Centre Association of Zimbabwe. Among the presenters from South Africa, Portugal and Zimbabwe; … Continue reading

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True Leadership Is Servanthood

True Leadership is Servanthood. Leadership and servanthood seem like direct opposites. Leadership paints a picture of one who leads the team and calls the shots, while the servant is there to execute whatever the leader wants done. Surprisingly true leadership … Continue reading

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Christ is King of Kings, Customer is King, Who Are You?

The old adage goes “The Customer is King”, meaning that we are to treat our customer(s) as king(s). Every king has servants, so if the customer is king, the service provider becomes the servant. Many a time we would like … Continue reading

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