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Go Beyond Satisfying Customers, Create Raving Fans!
Customer satisfaction is an integral part of service delivery. The ultimate goal of providing a service is to satisfy the recipient of the service. One man put it this way “The best way to look at service is through the … Continue reading
Posted in Customer Service (workplace)
Tagged advocate, customer, customer expectation, customer experience, customer service, customer service experience, dissatisfied customer, extra mile, loyal customers, loyalist, raving fan, satisfied customer, service excellence, service provider, wow
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