Tag Archives: customer service

Persistency & Consistency; Keys to Success!

If you were to cook a meal called “success”, persistency and consistency would undisputedly be key ingredients. A street definition of Persistence is “the hard work you do after the hard work you have already done”. In business, persistence is exhibited in the sweat you put in … Continue reading

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Who Leaked The Poll Results? Your Customers!

When poll results leak, it is prudent to be curious concerning who leaked the results? Any person who has taken to the polls to vote for the leader of their choice, would naturally be interested in the results regardless of … Continue reading

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AFCON’s 5 Lessons on Customer Service

The curtain came down on AFCON 2013 as the Super Eagles of Nigeria scooped the prestigious cup. I can make this statement safely- People love football. A 90 000 seater stadium was full to capacity. I visited my young brother … Continue reading

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Looking for True Happiness? Service Works!

  True Happiness Is In Service Have you ever wondered why you feel so happy after assisting someone to solve their problem or when you help an old lady by carrying her heavy luggage? How does it make you feel … Continue reading

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Go Beyond Satisfying Customers, Create Raving Fans!

Customer satisfaction is an integral part of service delivery. The ultimate goal of providing a service is to satisfy the recipient of the service. One man put it this way “The best way to look at service is through the … Continue reading

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A Call To Serve

Welcome to Called Serve. Many people who have patronized one or more organizations would agree that they do not always come out the door with a wide smile. It may seem as if the people in that organization are paid to raise … Continue reading

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