Tag Archives: loyalist

AFCON’s 5 Lessons on Customer Service

The curtain came down on AFCON 2013 as the Super Eagles of Nigeria scooped the prestigious cup. I can make this statement safely- People love football. A 90 000 seater stadium was full to capacity. I visited my young brother … Continue reading

Posted in Customer Service (workplace), Social Service ( Home, Family, Community), Theological Service (Church), Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , | 6 Comments

Go Beyond Satisfying Customers, Create Raving Fans!

Customer satisfaction is an integral part of service delivery. The ultimate goal of providing a service is to satisfy the recipient of the service. One man put it this way “The best way to look at service is through the … Continue reading

Posted in Customer Service (workplace) | Tagged , , , , , , , , , , , , , , | 2 Comments